Leverages Co., Ltd. (“Leverages”) is a company that provides solutions to social issues in Japan and overseas through its diversified business activities based on the philosophy of “pursuing the happiness of all concerned”. In each domain, the company offers a variety of solutions to meet the needs of clients and society, centered on human resource-related services (placement, temporary staffing, recruitment media, etc.), as well as M&A consulting and the development and provision of SaaS products. In today's rapidly changing society, Leverages aims to contribute to the realization of a sustainable society by continuously creating new value through the fusion of technology and the power of people. Through a portfolio of businesses that transcends industries and national borders, we approach the various challenges facing society and work to realize a better future. In order to reduce the burden of maintenance and upkeep of our own systems, we considered implementing Jicoo. The company migrated to Jicoo when it revamped its counseling functionality, and Jicoo's booking page creation function facilitated smooth bookings with job seekers, and API integration streamlined the interview booking process. After the introduction of Jicoo, the company realized a significant reduction in administrative man-hours by eliminating the need to build management screens and maintain servers.
Number of available booking slots
Number of booking pages
Server management man-hours
Many resources were devoted to the maintenance and upkeep of their own system, making it difficult to focus on their core business. In particular, the company had multiple management platforms for counseling bookings, making it difficult to centrally manage bookings, which led to inefficient operations and human error. In addition, it was time-consuming to respond to system errors, and server operation costs and library updates were also burdensome. To solve these problems and reduce man-hours and costs, the company considered introducing an external tool. After a comparative study, we decided that Jicoo was the best solution to centralize booking management, reduce the maintenance burden, and reduce development and maintenance costs, and switched to Jicoo.
Jicoo was introduced at the time of the renewal of the counseling function. Using Jicoo's booking page creation function, approximately 60 booking pages have been created for each advisor's office and area of expertise. We provide the best interview opportunities according to the needs of job seekers. In addition, API integration automates the booking of interviews for freelance services. The system proposes the most appropriate interview based on the skills and requirements of the job seeker, and seamlessly links everything from booking to Slack notifications and Google calendar registration, achieving a significant improvement in efficiency. Furthermore, prior to the introduction of Jicoo, multiple booking management platforms existed, which were cumbersome to manage, but by consolidating to Jicoo, it became possible to centralize the status of bookings. This has contributed to improved operational efficiency and reduced human errors, and has also contributed to smoother communication with customers and the creation of business opportunities.
After the introduction of Jicoo, the construction of management screens was no longer necessary, resulting in a significant reduction in man-hours. This has allowed the company to focus its development resources on more important projects. In addition, the burden of server operation and maintenance has been eliminated, reducing management costs and time and effort. Jicoo's support system enables prompt and accurate response to errors, reducing the burden of troubleshooting. The centralization of the reservation management platform has enabled a unified understanding of the status of bookings, leading to increased operational efficiency and reduced risk of human error. In particular, the blocking function based on keywords helps book appointments with priority given to counseling, enabling efficient schedule management without missing important interviewing opportunities. The introduction of Jicoo has resulted in increased operational efficiency, cost reductions, and improved customer satisfaction, all of which have helped to drive business growth. Jicoo's implementation has facilitated smooth bookings with job seekers, improved the efficiency of interview bookings, and reduced the administrative burden. This has created an environment in which resources can be focused on higher-value work. Going forward, we will continue to utilize Jicoo to further improve operational efficiency and service quality, thereby expanding the realm of IT human resource support and contributing to an even greater number of companies and individuals.